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Shipping and Returns
What is the return policy?
 
Customer satifaction is our very important to us and we understand that sometimes our customer may change their mind.  Please be sure of your purchase before ordering.  Maidens of Iron does not reimburse for shipping and all return orders are subject to a 25% restocking fee. 
 

Refund/Return Policy


Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • must not be a special or a customized order
  • unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for credit or refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 30% restocking fee for returned items. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Contact Info:
Call Customer Service for Return Assistance
(310) 821-5052